Market surveillance inspection shall be conducted according to the prepared inspection plan/timetable that routinely executed in either warehouse or in open market. The purpose of this inspection is to ensure that the goods within the Zanzibar market comply with the requirements of applicable standards.
Market surveillance Inspection may be conducted if there is any issues aroused on substandard products in the market. This can rise due to the customer complaints or failed products after laboratory analysis.
The inspection arranged due to customer complain shall follow after completion of the preliminary procedures/steps of complain handling.